Privacy Policy

Last Updated: October 27, 2025

1. Introduction

SisoPlay Entertainment Ltd. ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the SisoPlay platform.

This policy is GDPR-aligned and complies with international data protection standards.

2. Information We Collect

2.1 Information You Provide

  • Age verification data (to confirm you are 18+)
  • Contact information (if you reach out to support)
  • Cookie preferences and consent choices

2.2 Automatically Collected Information

  • Browser type and version
  • Device information and screen resolution
  • IP address and general location (country/region)
  • Gameplay statistics and session data (stored locally)
  • Pages visited and time spent on the Platform

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies as described in our Cookie Policy. You can manage your preferences at any time.

3. How We Use Your Information

We use your data for the following purposes:

  • Essential Operations: Verify age requirements, provide game functionality, maintain platform security
  • Analytics (with consent): Understand user behavior, improve game design, optimize performance
  • Marketing (with consent): Personalize content, display relevant information, communicate updates
  • Legal Compliance: Comply with legal obligations, enforce our Terms, protect user safety

4. Legal Basis for Processing (GDPR)

We process your data based on:

  • Consent: For analytics and marketing cookies (you can withdraw consent anytime)
  • Legitimate Interests: For essential platform functionality, security, and fraud prevention
  • Legal Obligation: To comply with age verification requirements and applicable laws

5. Data Sharing and Processors

We do not sell your personal data. We may share data with:

  • Service Providers: Only after you provide consent for analytics or marketing services (e.g., Google Analytics, advertising platforms)
  • Legal Requirements: When required by law, court order, or regulatory authority
  • Business Transfers: In the event of a merger, acquisition, or sale of assets (you will be notified)

Important: Third-party processors are only engaged after you opt-in to non-essential cookies.

6. Data Retention

We retain your data only as long as necessary:

  • Essential Data: Retained while you use the Platform and for a limited period after (typically 30 days)
  • Analytics Data: Retained for up to 26 months (if consented)
  • Legal Records: Retained as required by law (e.g., age verification logs)

You can request deletion of your data at any time (see Section 8).

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit (HTTPS)
  • Secure storage of local data (browser localStorage)
  • Regular security assessments
  • Access controls and staff training

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

8. Your Data Rights (GDPR)

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your data
  • Right to Restriction: Limit how we process your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or marketing
  • Right to Withdraw Consent: Withdraw consent for analytics/marketing at any time

To exercise these rights, contact us at privacy@sisoplay.com. We will respond within 30 days.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

SisoPlay is not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a minor has provided data to us, please contact privacy@sisoplay.com immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via the Platform or email. Continued use after changes constitutes acceptance.

12. Contact Information

For privacy-related inquiries, data requests, or to exercise your rights, contact us at:

Email: privacy@sisoplay.com

Company: SisoPlay Entertainment Ltd.

13. Supervisory Authority

If you are located in the EU/EEA, you have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.